Contact Us
Main: 601-359-5253(p) 601-359-9555(f)
- Questions regarding Medicare/Medicaid
dual eligible beneficiaries
- Questions regarding the Preferred Drug
List
- Questions regarding pharmacy coverage
for beneficiaries
Prior Authorizations: 877-537-0722(p)
877-537-0720(f)
***PAs may be submitted via Fax or Web (see Prior Authorizations at the top of page)***
·
Questions
regarding the status of a previously submitted prior authorization request
·
Questions
regarding the rejection of a prior authorization request.
Claims:
(formerly ACS) 800-884-3222(p) 601-206-3015(f)
- Problems with reversal/backing out a
POS claim
- Claim submission problems
- Questions regarding prescription drug
billing
·
Questions regarding rejection messages
on claims
·
Questions regarding number of prescription
“marks” available
- Problems or questions about submitting
an electronic PA